Shipping policy

Effective date: August 17, 2026

We ship within the United States only.

1. Cost

Order value	Shipping
Under $50	$5.95 flat
$50 and over	Free

Prices are shown in US dollars. Shipping and sales tax are calculated and displayed at checkout before you enter payment details. There are no charges added after that point — no handling fee, no fuel surcharge, no customs charge on domestic orders.

2. Processing time

Orders placed before 2:00pm ET on a business day ship the same day. Orders placed after that, or on a weekend or US public holiday, ship the next business day.

Processing time: 1 business day.

3. Transit time

Service	Estimated transit
Standard (the only speed we offer)	3-8 business days after dispatch

In plain terms: most orders arrive about a week after you place them.

Estimated delivery dates shown on product pages and at checkout are calculated from your address and our current dispatch schedule. They are estimates, not guarantees. Carrier delays, weather and holiday volume happen and are outside our control.

Alaska, Hawaii, Puerto Rico and other US territories: add 2–3 business days.

PO Boxes: yes, via USPS. APO/FPO/DPO: not at the moment. If you order to one we will email you and refund in full rather than let it sit in a queue.

3a. Duties and import fees

You will not be charged import duties, customs fees or brokerage on a US delivery. The price you see at checkout plus shipping is the whole price.

If a carrier ever asks you for anything on top of that, do not pay it and do not refuse the parcel — email hello@poorjudgmentco.com with a photo of the notice. We will deal with it and cover the charge. That is our problem, not yours.

4. Tracking

You get a shipping confirmation email with a tracking link the moment the parcel leaves us. Tracking usually starts updating within 24 hours.

If it has been longer than that and tracking hasn't moved, email hello@poorjudgmentco.com with your order number. We will chase the carrier for you — you don't need to do it yourself.

5. Wrong or incomplete addresses

We ship to the address exactly as you entered it. Please check it at checkout.

If you spot a mistake, email hello@poorjudgmentco.com immediately. We can usually correct it if the order hasn't shipped. If it has, we'll wait for it to come back to us and reship it — you'll only pay the second shipping charge.

6. Missing, delayed or damaged parcels

Tracking says delivered, but it isn't there: check with neighbors and around the property

first — this resolves it most of the time. If not, email us and we'll open a carrier investigation and work it out with you.

Damaged in transit: email hello@poorjudgmentco.com with a photo within 14 days of delivery. We

replace it or refund it, your choice, and we cover the shipping.

Significantly late: contact us. If it's late because of something on our end, we'll sort it.

See our Returns Policy for the full detail.

7. Splitting orders

Occasionally we ship a multi-item order in more than one parcel. If that happens you get a separate tracking number for each and we tell you which items are in which. You are never charged twice.